Shipping Policy
1. Order Processing
-
Orders are processed within 24–48 business hours after payment confirmation (excluding weekends and public holidays).
-
Once processed, you will receive a confirmation email with your order details.
2. Shipping within Pakistan
-
We offer nationwide delivery through trusted courier partners.
-
Standard delivery time: 2–5 working days (depending on your city/region).
-
Remote areas may take slightly longer for delivery.
-
Shipping charges (if applicable) will be displayed at checkout.
3. International Shipping
-
At this time, we [do/do not] offer international shipping.
(👉 You can confirm if you want to enable it. If yes, I’ll add estimated times & charges.)
4. Cash on Delivery (COD)
-
COD is available across Pakistan.
-
Please ensure you have the exact amount ready at delivery.
5. Shipping Charges
-
Standard shipping charges apply unless stated otherwise in promotions or offers.
-
Free shipping may be offered on orders above a certain amount (optional – let me know if you want me to add a minimum order amount for free delivery).
6. Delays & Responsibility
-
Delivery times are estimates and may vary due to weather, courier delays, or unforeseen circumstances.
-
VitabiolPlus is not liable for delays once the package has been handed over to the courier.
7. Order Tracking
-
Once your order is shipped, you will receive a tracking number (if provided by the courier).
-
Customers can track their orders via the courier’s website.
8. Incorrect Address
-
Please ensure your shipping address is entered correctly.
-
We are not responsible for failed deliveries due to incomplete/incorrect addresses.
9. Damaged or Lost Packages
-
If your package arrives damaged, please report it to us at vitabiolplus@gmail.com within 48 hours with photos.
-
If your package is lost in transit, we will coordinate with the courier to resolve the issue.
10. Contact Us
For any shipping-related questions, email us at vitabiolplus@gmail.com.